review-posting-guidelines

            Review-Posting-Guidelines

 

Posting Guidelines

Those posting guidelines are subject to change without notice, from time to time at our sole discretion. Please read them carefully as we reserve the right to remove reviews or other content, remove or lock listings, and deactivate member accounts.


Basic Dos and Don'ts

1) Be detailed & objective.

2) Include product identifying information such as model numbers, car badges etc.

3) Write clearly using accurate grammar and spelling.

4) Don't abuse, attack or threaten anyone.

5) Don't post personal details such as names, phone numbers or email addresses.

6) Don't swear and don't SHOUT.



Irrelevant content

If you're reviewing a business listing, be detailed about your experience with the business as opposed to commenting on the purchased product. In some cases, we may not accept reviews if we believe the main features of the service or product haven't been used.

Comments should be related to the review you are posting under and answers should be informative and be relevant to the question you are answering.


Overly positive marketing-speak reviews

Don't post reviews with overly positive or "marketing-speak" writing styles. Our content team has the final say on what is considered to be marketing-speak.


Personal attacks

Don't post personal attacks, threats or insults directed at other people. There is also no need to respond to personal attacks in a similar manner as your account may be removed too. Instead, report the content or the member using the site's flag icons at the bottom right-hand corner of posts.


 

 

 

 

Personal reprisals against staff or business owners

Don't post personal reprisals against staff or business owners. If your listing has been affected by a personal vendetta you should report the review to our content team using the flag icon and provide as much evidence as you can.


Intolerance and vilification

Don't post content that contains intolerance or vilification of other people's race, culture, beliefs, physical or mental conditions, gender, religion, age etc.


Swearing

Don't swear! Whether the swear word is an acronym or you're using asterisks or the word is somehow miss pelt but the meaning is evident.
Words like "crap", "damn", etc. are not considered swear words, but we do encourage professional language as this adds more value to your review.


Advertising

Don't post advertising in your reviews, comments, etc. This includes viral advertising, links, promotions, etc. Product recommendations are acceptable depending on the context.
Our content team has the final say in ambiguous cases.


External links

Don't post external links that are irrelevant or lead to unsafe/offensive websites.


Affiliation to the listing

Don't review a listing if you are affiliated with or were affiliated with it in the past. This includes past or present employees, family and friends of employees.


Pointless posting sprees

There is no reason to flood Product Review with multiple comments, questions or answers that add no value to the discussion.
We reserve the right to remove your content in bulk and ban your account.


Multiple accounts

Don't create multiple accounts. You can update your email address in your account settings. If you can't login into your account, go forgot your password tool.


Review verification and requests for additional information

Our content team may run checks at their discretion to confirm if a reviewer has used the product or

Service they are reviewing. As part of these efforts, some members will need to provide additional information to confirm that they have purchased a product or are a customer of the service they are reviewing. This information is kept confidential as per our Privacy Policy.


Legal threats policy & Removal Requests
we consider reasoned and polite requests regarding content removal. If you believe a review or other content should be removed for breaching our Posting Guidelines, infringing or violating someone’s rights or otherwise violating the law, you should report this by clicking on the flag icon under the posts. Be detailed and factual as to why you think the content needs to be removed. The more evidence you provide, the easier it is for us to make a decision. Although we won't be able to reply to every request, rest assured that we investigate every one of them.

Threatening requests
we take a zero tolerance approach to threatening requests sent to Product Review and reserve the right to take any or all of the following actions:

 

Placing a large notice of the threat(s) on your listing or writing

 

1) Removing access to the brand management platform.

2) Locking your listing to any future submissions.

3) Publicizing the legal threats and associated correspondence on your listing.

 


Fake positive reviews

If it becomes evident to Business review that a business has been posting fake reviews for user, we reserve the right to take any or all of the following actions:

1) Placing a large notice on the listing notifying users of fake reviews.

2) Removing access to the brand management platform.

3) Locking your listing to any future submissions.

We have a number of tools and procedures to identify fake submissions and reserve the right to impose these penalties on any business trying to manipulate our rating system.


 

 

 

 

 

Fake negative reviews

If you have evidence that a negative review for your listing is Fake, please report it using sending a mail to info@prekkha.com. Provide as much evidence as you can to support your claim.

We take a zero tolerance approach to competitors submitting negative reviews on other businesses and have very sophisticated tools in identifying such fake reviews. We reserve the right to take any or all of the following actions:

1) Placing a large notice on the listing notifying users of fake reviews.

2) Removing access to the brand management platform.

3) Locking your listing to any future submissions.

 

 


 

Incentivized consumer reviews

Incentives should only be offered in exchange for reviews of your business (its products or services) if:

  • Incentives are offered equally to consumers likely to be complementary and consumers likely to be critical, and positive and negative reviews are treated the same.
  • The reviewer is expressly told that the incentive is available whether the review is positive or negative.
  • The incentive is prominently disclosed to users who rely on affected reviews.

     Photo policies and guidelines

Adding relevant photos and videos help others discover the places that are just right for them. Make the best photos and videos by following these tips:

         Keep it relevant. Photographs are a great way to share your experience with a business in an artistic, evocative way, but please make sure your photograph relevant business page. We will remove photos that are not related to the business.

 

         Pictures are worth 1000 words. Try to make your pictures more images than text. While uploading a photo of the menu or the storefront would be permitted, other users might want to see the photo you took of the delicious cheesecake.

 

        Quality over quantity. You can upload high quality photos or videos. Photos that are overly blurry, noisy, rotated, or too dark may be removed.

 

We reserve the right to both remove photographs and videos that violate our content policy, and suspend business owners who upload such media. Photos or videos that violate our content policy might contain:

·         Illegal content

·         Violations of copyright

·         Trademark infringement

·         Pornography

·         Incitement of violence

·         Promotion of hate

·         Invasion of privacy

Photos that are uploaded to business pages should also be relevant to the business represented by the page. Specifically they should:

  1) Not be merely text, unless it is relevant to the place. For example, the menu of a restaurant or a photo                of the storefront with large fonts would be permitted.

 2) Not be copyrighted, unless uploaded with permission of the copyright owner

 3) Be of respectable quality. Photos that are overly blurry, noisy, rotated, or too dark may be removed.

 

Read the full terms of service for images to prekkha.com