Reviewed By: Naveed Shamsed
11 April 2015
Had the worst service experience at Beans & Aroma !!! >:o
We ordered 2 Hot Chocolates, 1 Caramel Nut Chiller & 1 Cookies N Creme Crusher !! As it was a pay first thing so, we paid and we were waiting for our orders 1 hour passed, we were waiting and waiting. Then, we asked at the reception, they were completely blank. People who were serving they were looking at each other. They just simply forgot. Even, they said that,"Please show us your payment slip!" Thank God, we kept it, we showed it to then, the order came after 15 mins. Now guess what, Those 2 Hot Chocolates were suppose to be HOT but, it was normal as hell. Just the cups were HOT but, inside it was kind of cold coffee. I don't know,they have done this on purpose or what !
By looking into them, I was quite sure that, The Manager was kind of Drug Addict or he was drunk as he was so clueless about the situation.
I have never faced this kind of Bad Clueless Service. The price we paid in this place doe